Thank you for considering the privacy policy of Arak Hospitality, a vacation rental business that operates a direct booking platform with various third-party integrations. Your privacy is important to us, and we want to provide transparency about how we collect, use, and protect your personal information.

This Privacy Policy describes how we collect and use personal data and your choices regarding use, access, and correction of personal information. It applies to our websites linking to this Privacy Policy and your use of our websites, applications, products, services, and properties (collectively, the “Services”).

1.      Information Collection We collect personal information when you create an account, make a reservation, or otherwise interact with our website or services. This may include your name, email address, phone number, billing and payment information, identification verification documents, and other details about your stay preferences. We may also collect usage data such as IP address, browser type, device information, and website usage statistics.

2.      Information Use We use your personal information to provide our vacation rental services, process your reservations and payments, and communicate with you about your bookings. We may also use your information to send marketing communications or to personalize your experience on our website. We may share your information with third-party service providers who assist us with email, text messaging, concierge services, and identification verification. We do not sell or share your information with other third parties without your consent, except as required by law.

3.      Payment Processing  We use third-party payment processors such as Stripe, PayPal, or Zelle to handle payment information securely. This means that your payment information is collected and processed by the third-party payment processor and not directly by our website.   This helps to ensure the security and privacy of your payment information.

4.      Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using industry-standard security technologies and procedures, such as SSL encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5.      Data Retention We retain your personal information for as long as necessary to provide our vacation rental services and comply with legal obligations. We may also retain anonymized or aggregate data for research or statistical purposes.

6.      Your Rights You have the right to access, correct, or delete your personal information that we hold. You may also object to or restrict our processing of your information, or request that we provide a copy of your data in a commonly used format. To exercise these rights, please contact us at the address below.

7.      Changes to Privacy Policy We reserve the right to update this privacy policy from time to time, in our sole discretion. We will notify you of any material changes by posting a notice on our website or by email. Your continued use of our services after any such changes constitutes your acceptance of the new privacy policy.

8.     Please be aware that if our Services include links or references to third-party websites, the information practices of the provider of that website and not this Privacy Policy govern your engagement with such websites are governed by the privacy policies of their respective owners. We encourage you to review the privacy policies of other websites.

9.     If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Arak Hospitality e-mail: info@arakhospitality.com